Job Description
About Human Appeal:
Human Appeal is a faith-based charity that aims to abolish
poverty by providing humanitarian aid, sustainable development programs and
championing advocacy for our beneficiaries worldwide. Human Appeal has seven
International Field Offices across the globe.
Here at Human Appeal we have an exciting opportunity for the
HR Coordinator position, to be based at our Sana'a office in Yemen.
Key Responsibilities:
- Administer
starter / leaver processes by managing all documentation requests for
interviews, induction, contracts, exit interviews, and equipment in a
timely manner to ensure smooth running of the recruitment cycle, delivery
of business needs, employee satisfaction and best practice.
- Draft
and administer all aspects of employee documentation by submitting changes
to employee terms and conditions, maternity, paternity, pensions etc., to
ensure employee and employer needs are met.
- Effectively
monitor, maintain and update employee personnel data and files including
hard copy files, such as training records, holidays, absences, timesheets,
appraisals, employee feedback etc. to ensure compliance in line with
audits and accurate employee records for internal use.
- Ensure
the smooth running of the full recruitment cycle; placing job ads,
liaising with recruitment agencies, preparing a shortlist of candidates,
arranging interviews, issuing offer letters and employee contracts and
undertaking all required pre-employment checks, ensuring all new-starter
paperwork is completed.
- Act as
a main HR Contact to provide effective guidance to field staff and
managers regarding policies and procedures and answer employee questions
in a timely manner.
- Lead
the HR function at Yemen country office with the development
and implementation of projects as required by actively participating in
planning and implementing of projects such as Employee conferences,
rebranding new systems to contribute to the continued growth of the
charity and establish an efficient and lean HR function.
- Ensure
that policies, procedures and processes are up-to-date and compliant with
Yemen labour law on an ongoing basis and in coordination with legal and
compliance teams.
- To
oversee and manage safeguarding incidents within the organization. This
involves proactively monitoring and responding to any incidents that pose
a risk to employee wellbeing or safety. Additionally, you will be
responsible for implementing measures to promote a safe and healthy work
environment, ensuring that employees feel supported and protected.
- To
conduct investigations and mediations to resolve conflicts that arise in
the workplace. This involves gathering information, interviewing involved
parties, and making recommendations for resolving the conflict in a fair
and effective manner to ensure a positive and productive work environment
for all employees.
- Handle
payroll by collating monthly Payroll updates, liaising with the Finance
department for updates, making necessary benefits/deduction calculations
to ensure a smooth Payroll process so that staff are paid correctly and on
time.
- Handle
tax and social security by collating monthly updated calculations through
liaison with the Finance department. Moreover, handle all social security
and taxes of staff with social security institutions and tax offices in
north and south.
- Handle
the health insurance for all staff members by liaison with the health
insurance company.
- Handle
preparing and submission to all employees monthly salary slips.
- Handle
the requests for employees salary advances.
- Handle
the semi-annual and the annual performance of the employees.
- Act as
a point of contact for incoming queries, signposting to appropriate
stakeholders and escalating Employee Relations issues of Yemen Office
where appropriate.
- Maintain
own continuing professional development by keeping up to date with legal
requirements and relevant HR developments to ensure charity is compliant
with changing legislation and responsive to social-economic requirements.
- Manage
or supervise interns if any.
- Prepare
HR reports and data analytics as needed.
- Promote
good working practices and maintain a professional working environment
that delivers excellence and compliance by; maintaining confidentiality of
information, compliance and Data Protection, adhering to HA’s Health,
Safety and Environmental Policy at all times, and adhering at all times to
best practice, employment law, global code of conduct, policy and
procedure.
- Advice
and support line managers on the management of their teams to maximize
business performance. The advice given should be practical, sensible and
in line with HA’s Employee Relations approach, should be based on a sound
knowledge of employment legislation and internal policies, and should
enable the manager to achieve their aim whilst being considerate of the
emotional and cultural impact on the employee(s) and those around them,
and the reputational impact to HA.
- Support
HAY management in designing the strategic plan and the annual operational
plan.
- To
ensure legally compliant HR function involves implementing HR practices,
Hand Book of HAY and procedures that adhere to local and international
labor laws and regulatory requirements given the priority to the local
labor implementation if there is any conflict between the local and
international labour laws. This includes areas such as recruitment,
hiring, employee contracts, compensation and benefits, performance
management, employee relations, training and development, and termination
processes. Moreover, to create a fair, equitable and legally compliant
work environment that attracts, develops, and retains top talent while
minimizing legal risks for Human Appeal.
- Case
manage employee relations activity i.e. absence, grievance, disciplinary
etc., from advising managers on the optimal approach, and supporting them
through to a successful outcome.
- Manage
feedback process to enable greater employee engagement and retention of
existing employees; determine and improve feedback process and pass on
relevant feedback to respective directors and managers, and identify
trends across the organization, turning this into suggested actions/areas
for attention.
- Facilitation
of expatriate staff in Yemen, supporting their stay in Sana’a/Aden.
- Grow
volunteer Acquisition and engagement to boost manpower and acquire talent.
- Promote
and comply with Program Department’s policies and procedures with respect
to compliance, code of conduct, safeguarding, safety and security.
- Deliver
and continuously improve the HR functions alongside the Yemen HR team, and
review and implement developments, continuously reviewing, improving
manager, and employee accessibility to policies and associated guidance.
- Maintaining
effective communication and collaboration with local labour authorities,
Process relevant PoAs and/or Admin orders needed for eligibility to apply
for visas/residencies.
NB - Employee duties are not limited only to the
above-mentioned accountabilities; he/she may perform other duties
as assigned.
Job Requirement
Education:
Degree ideally in a related discipline, e.g., Human
Resources / Business Studies/Social Sciences.
Experience
- Minimum
5 years of experience in a similar role
- At
least 3 years of relevant experience in INGOs
- Liaison
experience is desirable and advantageous
- Supervisory
experience and strong capacity building ability.
- Strong
organizational skills with a history of providing excellent staff support
with a high level of attention to detail and sense of urgency.
- Strong
written and oral communication skills.
- Understands
the importance of confidentiality
- Strong
interpersonal skills and commitment to humanitarian principles
- Strong
analytical skills.
Computer Skills
Computer literate and proficient in MS Office Suite
Languages
- Excellent
written and spoken Arabic.
- Proficiency
in English.
- Additional
languages a bonus
How to Apply
To apply, please visit the Application URL here and view all details