Job Description
Publish
Date: November 4,2025
Category: Development/UN/NGOs
Deadline: November 15, 2025
Position: HR & Admin Coordinator
Location: Aden-Country office
Reports to: Country Director
Duration: Until December 31, 2026, Renewable based on fund availability
and performance
Reference: HR-25-23
Note:
Position is open for Yemeni Nationals only.
ABOUT
RI:
1.
Context
About
Relief International
Relief
International (RI) partners with communities impacted by conflict,
climate change, and disaster to save lives, build greater resilience and
promote long-term health and well being.
Currently, RI is active in 14 countries around the world, including some of the
most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan,
Philippines, South Sudan, Sudan, Syria, Turkey, and Yemen.
Relief International includes the four corporate members of the RI Alliance:
Relief International Inc., Relief International-UK, Relief International-France
and Relief International-Europe Under our alliance agreement, we operate with a
single, shared management structure.
Job
Profile:
The
HR & Admin Coordinator will be responsible for managing the HR & Admin
Functions at Country level. Under the supervision of the Country Director, the
HR & Admin Coordinator is responsible for leading and coaching the HR &
Admin team on HR & Admin functions across the Country to meet the program's
demands. He/she has direct responsibility for managing comprehensive HR &
Admin functions, which include but are not limited to recruitment, onboarding,
offboarding, performance management, training and development, staff relations,
and personnel administration. By efficiently managing compensation, pensions,
leave, attendance, contracts, and terminations, this position safeguards both
employee well-being and organizational standards. He/She will ensure that the
HR systems are functioning properly and are up to date. Additionally, he/she
will ensure full compliance with labor laws, RI policies, and donor
requirements. She/he plays a key role in preparing HR plans, staffing,
budgeting, structuring, and leading HR self-audits as well as close-out related
audits. He/She will also manage staff travel and the administrative operational
budget across country. The success in this position will require knowledge and
experience in own discipline; and acquiring higher-level knowledge and skills
in and requires operating under minimal level of guidance and direction
1.
Key responsibilities
Context
background
In
a high-risk humanitarian setting, the HR & Admin Coordinator oversees HR
and administrative functions across the country. By balancing operational
demands with strict adherence to security, labor laws, and donor requirements,
and by maintaining clear protocols and auditable records, the coordinator
enhances compliance and organizational resilience. This position plays a vital
role in fostering a cohesive work culture, providing essential HR support, and
upholding operational excellence amidst the complexities of a very challenging
and dynamic humanitarian context.
2.
Relationships Management:
- Engages with HR & Admin team to standardize HR processes and
address needs, ensuring consistency and alignment with RI policies and
procedures.
- Partners with Program Managers and department heads to support
recruitment, performance, and staff development efforts.
- Enhance employee satisfaction and well-being by liaising with the
medical insurance service provider to ensure timely resolutions, effective
communication, and full utilization of health benefits.
- Acts as a trusted point of contact for employees, managing
relations across departments to maintain a positive, inclusive, and
compliant work culture.
3.
Key deliverables (main duties, with subtasks)
Recruitment
& Selection:
- Ensure recruitment activities are conducted with the highest
ethical standards by fostering transparency, fairness, and impartiality.
Uphold confidentiality and avoid any conflicts of interest, ensuring that
every candidate is evaluated solely on merit and in alignment with
organizational values and policies.
- Manage all steps of the recruitment process—including job review,
posting, screening, testing, interviewing, vetting, and offers—ensuring
transparency, fairness, and efficiency at each stage.
- Guide hiring managers and the HR team to follow SOPs, maintain
quality standards, minimize time and cost, and maintain documentation as
per HR system to support compliance.
- Ensure a smooth onboarding process by coordinating with departments
to engage new hires effectively through providing essential information,
and setting clear expectations.
Onboarding
and Offboarding:
- Ensure new employees complete induction orientation and mandatory
trainings, gain a clear understanding of their job expectations and
organizational culture, and are provided with essential organizational
information to help them integrate into their roles and departments
effectively.
- Manage the exit process, process the final entitlements, and
maintain necessary documentation, ensuring exit procedures are aligned
with RI policies and compliant with labor law.
- Collaborate with other departments to streamline onboarding and
offboarding, ensuring all necessary resources, access, and equipment are
arranged for new hires and received from departing staff.
Performance
Management:
- Ensure timely completion of 90-day and annual performance reviews,
maintaining high standards in evaluations; Maintain performance reviewing
tracking up to date and share the report on monthly basis.
- Advise managers and staff on effective performance management
practices to support high performance quality.
- Provide the necessary guidance for the staff, ensuring the training
goals align with performance goals that promotes continuous growth and
help the staff work towards RI strategic goals.
Training
& Development:
Oversee
mandatory training completion and ensure timely completion of required
trainings, providing managers with updates on team progress; Create offline
training classes for direct and indirect staff, ensuring the mandatory
trainings are conducted and credited on time.
Staff
Relations:
- Oversee contract renewals, extensions, transfers ensuring all
changes comply with organizational policies and legal standards, and
communicating updates clearly to affected staff.
- Maintain accurate, up-to-date records for each employee, ensuring
files meet organizational and donor compliance standards and are readily
accessible for audits.
- Conduct thorough investigations into employee grievances,
misconduct, and policy breaches, ensuring fair, unbiased resolution of
issues.
HRIS
Management:
- Ensure all employee information is accurately entered, regularly
updated, and securely maintained in BambooHR.
- Track and document onboarding and offboarding processes within
BambooHR, including contract details, role transitions, and exit
clearances to maintain complete employee lifecycle records.
- Utilize BambooHR to generate all reports.
Personnel
Administration:
- Supervise attendance tracking and leave management, ensuring fair
and consistent application of policies in compliance with RI standards and
labor laws.
- Ensure personnel files, recruitment files and payroll related
documents are complete, accurate, and up-to-date, safeguarding sensitive
data and maintaining confidentiality while supporting internal and
external audit readiness.
- Safeguard Confidential Employee Information: Maintain strict
confidentiality and security of all personnel records, ensuring sensitive
data is accessible only to authorized personnel and stored according to
organizational standards.
- Manage health insurance administration, enrollment, suspensions,
changes, and claims are processed efficiently.
- Oversee the payroll process for indirect staff and prepare required
documents and reports with supporting documents for direct staff, ensuring
timely and accurate adjustments for salary changes and deductions.
- Update the close-out tool, auditing all required HR documents, and
ensuring thorough archiving to maintain full compliance with donor and
organizational standards.
4.
Management and leadership:
- Ensure the highest standards of behavior inside and outside of work
promotes the values in RI’s code of conduct and safeguarding policies
- Be a model for ethical conduct standards for other team members
- Embrace diversity, and model inclusive and equitable behaviour.
- Ensure own actions and the actions of the teams’ members they
manage do not adversely impact the safety of the RI team and the vulnerable
communities we serve.
- Ensure safeguarding is embedded in all the work we do.
- Be responsible for ensuring a culture and systems in place for
reporting
- Manage subordinates’ appraisals, capacity building programs,
attendance and leaves.
- Report any concerns
5.
Person Specification
Skills,
knowledge and expertise required for the role.
Essential
criteria
- Bachelor’s degree in HR Management, Business Administration, or a
related field.
- Minimum of 5 years of HR experience, including 3 years in a
supervisory or management role and with INGOs.
- Advanced Knowledge of Microsoft applications including Word, Excel,
PowerPoint and Visio.
- Strong understanding of HR best practices in complex environments
with high compliance standards.
- Proficiency in Arabic and English, with excellent written and
verbal communication skills.
- Proven leadership and team-building skills, with cultural
sensitivity and adaptability.
- Experience managing recruitment, payroll, employee relations, and
performance appraisals.
- High level of confidentiality, ethics, and professionalism in
handling sensitive data.
- Demonstrated capacity to work under pressure, with effective time
management and organizational skills.
Desirable
Criteria:
- Familiarity with donor compliance requirements and HR management
systems.
- Experience with HRIS platforms
6.
RI Values
Guided
by the humanitarian principles of humanity, neutrality, impartiality, and
independence, as well as “Do No Harm,” Relief International Values:
- Integrity
- Adaptability
- Collaboration
- Inclusivity
- Sustainability
How to Apply
APPLICATION
PROCESS:
•
Qualified candidates meeting the above Qualifications and requirements
are requested to send their CVs in English to: aden.vacancies@ri.org before 11:55
PM of November 15, 2025 with the vacancy reference Subject:
(HR-25-23+ Applicant Full Name).
-
على من تنطبق عليهم الشروط المبينة اعلاه ارسال السيرة الذاتيه باللغة
الانجليزية على الأيميل التالي (aden.vacancies@ri.org )
قبل الساعة PM) 11:55)
من (November 15, 2025) ولكي يتم النظر في طلبك يرجى مراعاة كتابة المرجع وإسم
المتقدم في عنوان الإيميل بالشكل الصحيح كالآتي : (الاسم + HR-25-23)
•
Relief International never uses external recruitment agencies and the
entire Recruitment Process is free of charge.
- لا تقوم منظمة الاغاثة
الدولية بالاستعانة باشخاص او بوكالات خارجية للتوظيف اطلاقا، وان عملية
التوظيف مجانيه 100% .
•
RECRUITMENT IS URGENT: Interested candidates are encouraged
to apply as soon as possible and not to wait until the closing date, as
interviews will be done on rolling bases.
- التوظيف عاجل : على
الاشخاص الذين تنطبق عليهم الشروط سرعة التقديم وعدم الانتظار حتى نهاية فترة
الاعلان علاوة على ان المقابلات ستقام بشكل دوري.
•
Females Candidates and qualified candidates from the targeted
governorates are strongly encouraged to apply.
- تشجع الاغاثة
الدولية الاناث وكذلك الاشخاص المؤهلين من المناطق المستهدفة على التقديم
للوظائف المعلنة.
•
Only short-listed candidates meeting the requirements will be contacted.
All communication will be done through RI formal emails and recruitment number
(774395700).
سيتم التواصل مع المرشحين الذين تنطبق عليهم
الشروط و يتم اختيارهم للقائمة القصيره فقط وان اي تواصل سيكون عبر ايميلات
الاغاثة الدولية