Junior Project Assistant (Migrant Response Case worker)

Job Description

 

Open to Internal and External Candidates

  • Position:  Junior Project Assistant (Migrant Response Case worker)
  • Organizational Unit: Protection
  • Duty Station: Yemen, Aden
  • IOM Classification: H2
  • Type of Appointment: Hourly Contract, 3 Months (With a possibility of renewal)
  • CFCV No.: CFCV2025.005
  • Estimated Start Date:  As soon as possible
  • Closing Date:  Sunday, 8th June 2025

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Organizational Context and Scope:

Under the overall supervision of the Protection Officer and direct supervision of the Senior Protection Assistant, and in collaboration with other relevant units, the Protection Case Worker will support conducting all steps of case management for persons who have experienced or at the heightened risk of being exposed to human rights violation including women, girls and persons with disability. The case management targets migrants, internally displaced persons and members of host communities. The modality of case management can be static and mobile/remote, and shall be provided in different IOM operational sites including camps, informal settlements, migrant response points.

Core Functions / Responsibilities:

1.    Assist in protection unit’s activities in operational sites including camps, MRPs, departure centre, community- based care centre serving migrants, IDPs and host communities with protection needs.
2.    Provide information counselling on protection to crisis-affected population and migrants.
3.    Provide comprehensive case management services to individuals at risk of or experiencing protection incidents, including human rights violations and trafficking. This involves conducting assessments, developing case plans, implementing interventions, and ensuring appropriate follow-up. 
4.    Identify and assist identify protection case clients including victims of trafficking and other vulnerable individuals through targeted interventions and support mechanisms.
5.    Collaborate with partners to facilitate referrals to appropriate services, ensuring a coordinated and effective response to protection needs.
6.    Manage and distribute cash assistance for protection purposes, adhering to organizational guidelines and ensuring accountability.
7.    Organize and conduct awareness-raising activities to inform communities about protection risks, rights, and available services.
8.    Facilitate focus group discussions to gather information on protection concerns, community dynamics, and service gaps, informing programmatic responses.
9.    Provide training and support to other staff, partners, and community members to enhance their ability to identify and respond to protection issues effectively.
10.    Maintain accurate and confidential case files, and prepare regular reports on activities, challenges, and outcomes to inform program development and donor reporting.
11.    Participate in monitoring and evaluation activities to assess the effectiveness of protection interventions and contribute to continuous improvement.
12.    When necessary, assisting in organizing Voluntary Humanitarian Return (VHR) assistance.
13.    Assist in organizing distribution activities targeting migrants and community members.

14.    Assist in emergency protection responses, including rapid assessments and immediate support to affected populations during crises.
15.    work as a patrolling team and visit hospitals and migrants’ diaspora neighborhoods within the city to identify cases who are victims of explosive ordnance/mines and conduct the necessary assessment and share with the management.
16.    Meet regularly with migrants’ diasporas leaders and discuss trends, situation of migrants and the challenges
and report to senior management.
17.    Speaking Arabic language and Ethiopian languages (Oromo, Amhara, Tigray) is mandatory.
18.    Perform any other tasks as required.

Required Qualifications and Experience

Education:

  • University degree (B.S.c) in social science, business administration or other relevant discipline with one years of relevant professional experience as Case Worker

Or,

  • High School Diploma with three years of relevant professional experience as Case Worker.

Experience:

  • Adequate experience in protection activities working with migrants/asylum seekers particularly from the countries of the horn of Africa.

Skills:

  • Knowledge in using Microsoft applications package (work, excel, PowerPoints. Etc);
  • Knowledge in the migration context in Yemen;
  • Excellent communication skills;

LANGUAGES

  • For this position, fluency in Arabic, Oromo and Amhara is required (oral and written).
  • Knowledge of Tegray language is an advantage.

Required Competencies

Core Competencies – behavioural indicators level 1

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes
  • responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

VALUES

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Other

  • Internals of the Organization and NMS candidates will be considered as first-tier candidates. This vacancy is also open to second-tier candidates.
  • The appointment is subject to funding confirmation.
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
  • Females with the above qualifications are encouraged to apply.As part of the application process, all candidates, regardless of the type or duration of the contract, must disclose any known relative who works for IOM or is engaged with IOM in any capacity.
  •  
  • Non-compliance with the relative disclosure requirement can constitute a basis for withdrawal of offer of employment, or if the employment has begun, terminating the employment contract and/or disciplinary action.

How to Apply

Interested candidates are invited to submit their applications via the following link.

https://iom.akhtaboot.com/en/yemen/jobs/aden/164798-CFCV2025-005-Aden-Junior-Project-Assistant--Migrant- Response-Case-worker--UG-H2--at-IOM--Yemen

All applications should include a functional email address, mobile numbers and detailed curriculum vitae (CV).

“Only shortlisted candidates will be contacted”.

Posting period: 25 May 2025 to 8 June 2025.