Job Description

Preliminary job information

• Job Title: PSS OFFICER
• Position Grade: O8-A
• Country and Base of posting: YEMEN - HODEIDA
• Reports hierarchically to: HEALTH & NUTRITION PROGRAM MANAGER
• Creation / Replacement (incl. name): Creation
• Contract Duration: 6 months, renewable upon funds confirmation.
• Announcing date: JULY 28th, 2026
• Announcement of Closing date:  AUGUST 10th, 2026
• Work Starting Date: 01/09/2026

General information on the mission

Context

PU-AMI has been present in Yemen since 2007, assisting the most vulnerable populations in conflict-affected areas suffering from high rates of food insecurity, acute malnutrition, and disease outbreaks. Currently, PU-AMI supports 29 health facilities across the Hodeidah, Hajjah, Raymah, Taiz, and Lahj governorates. The Yemen mission operates with coordination offices in Sana’a and Aden, and field offices in Hodeidah and Mokha, actively engaging in relevant humanitarian clusters and collaborating closely with government departments.

PU-AMI’s history in the country and intervention strategy

Première Urgence Internationale (PUI / PU-AMI) is a non-profit, non-political, and non-religious international humanitarian organization providing rapid assistance to people affected by crises, aiming to empower them to regain their independence and dignity. Operating in 25 countries across Africa, Asia, Europe, Latin America, and the Middle East, PU-AMI supports nearly 6 million people annually with a global team of over 3,400 staff.
Through an integrated approach, PU-AMI addresses multiple needs across sectors to deliver impactful, sustainable solutions. Each year, the organization runs over 200 projects globally, focusing on Health, Nutrition, Food Security, WASH, Psychosocial Support, and Protection.

Introduction

Within the Health Facility (HF), the Psychosocial Support (PSS) Corner is a key component of PU-AMI’s integrated health approach, providing psychosocial support to beneficiaries accessing health services. The PSS Corner creates a safe and welcoming space where beneficiaries can rest, engage in psychosocial activities, and strengthen positive coping mechanisms. Activities include individual consultations, psychoeducation sessions, and stress management interventions aimed at promoting overall psychosocial well-being.
Within the therapeutic feeding centers, the Mother and Baby Corner (MBC) is a specialized component of PU-AMI’s integrated nutrition program, designed to support mothers and infants admitted with Severe Acute Malnutrition (SAM) and medical complications. The MBC provides a safe and private space where caregivers can interact, rest, play with their children, and learn participatively how to improve and adapt caregiving practices. Based on the six pillars of international guidance on care practices, activities may include breastfeeding support, mother–infant play sessions, cooking demonstrations, baby care, and hygiene practices, all tailored to the needs of beneficiaries.
The PSS officer, with the support of the MHPSS Manager, oversees the implementation and quality of MHPSS activities. The PSS officer monitors both the MBC and other PSS corners to guarantee that all psychosocial support interventions meet humanitarian standards and respond to the needs of the population and are integrated withing PUI’s health and nutrition intervention.

Overall objective

Under the direct management of the Health and Nutrition Program manager and with the technical supervision of the MHPSS Manager, the PSS officer is responsible for planning, implementing, and monitoring high-quality psychosocial support activities within the Mother and Baby Corner (MBC) and other PSS corners in therapeutic feeding centers and Health Facilities (HFs). This includes:

• Supervising and supporting MBC and PSS staff to ensure effective, qualitative and safe delivery of activities.
• Monitoring mother–child and general PSS activities, ensuring alignment with PU-AMI standards and humanitarian best practices.
• Collaborating with health and nutrition teams to integrate PSS interventions into broader services.
• Ensuring timely and accurate reporting (internal and external) on all PSS activities to the coordination team.
• Contributing to the development and adaptation of activities to respond to the evolving needs of beneficiaries

Tasks and Responsibilities

1.    Supervise and provide technical support to the mother and baby corners’s nurses and PSS staff to ensure quality services are provided
2.    Monitor the PSS and MBCs activities with the support of the MHPSS Program Manager;
3.    Collect MBCs and PSS reports and ensure the data entry

Specific Goals and Related Activities

1.    Supervise and provide technical support to Mother and Baby Corner (MBC) and PSS Corners MOH staff

• Supervise MBC and PSS Corner teams in the implementation of activities, ensuring that activities are delivered according to approved guidelines, activity plans, and technical standards.
• Provide regular technical guidance, coaching, and supportive supervision to MBC nurses, psychologists/counselors, and other PSS staff, as well as support to health and nutrition teams regarding MHPSS-related practices.
• Ensure that the MOH PSS nurse and the psychologist consultant have all necessary tools to implement adapted and qualitative MHPSS activities.
• Ensure the quality of services and adherence to protection principles, particularly the "Do No Harm" approach, confidentiality, safety, and dignity.
• Contribute to the development and adaptation of MBC and PSS Corner activities according to beneficiaries’ needs, with the support of the MHPSS Manager.
• Identify beneficiaries’ needs and recommend improvements to enhance the relevance, accessibility, and quality of psychosocial support services.
• Promote coordination and collaboration between MBCs, PSS Corners, and health and nutrition services within Therapeutic Feeding Centers (TFCs) and Health Facilities (HFs).

2.    Monitor the implementation of PSS activities within MBCs and PSS Corners

• Ensure daily monitoring of MBC and PSS Corner activities, including data collection on beneficiary participation, engagement, and satisfaction.
• Conduct regular follow-up and supervision of MBC and PSS Corner activities through direct observation, co-facilitation, and supportive supervision using standardized supervision tools.
• Submit supervision findings and recommendations to the MHPSS Program Manager on a monthly basis.
• Ensure that logistical and material needs for MBC and PSS Corner activities are identified and addressed in coordination with the MHPSS Manager, logistics, and health departments.
• Ensure effective integration of MBC and PSS Corner activities within health and nutrition services and promote appropriate communication and awareness among beneficiaries.
• Ensure safe identification, assessment, and referral of beneficiaries requiring focused or specialized MHPSS services.
• Ensure effective internal referral pathways between MBCs, PSS Corners, Health, Nutrition, and other relevant departments.
• Conduct regular follow-up meetings with the MHPSS Manager to review progress, challenges, and program needs.
• Ensure timely and accurate written reporting on all MHPSS activities (MBC and PSS Corners) to the coordination team on a regular basis.
• Analyze collected data to inform program improvements and adapt activities to beneficiaries’ needs

3.    Data Management, Monitoring and Reporting

• Ensure regular monitoring of data collection processes and proper use of beneficiary registration forms, activity records, and reporting tools.
• In coordination with the MEAL Department and MHPSS Program Manager, ensure timely and accurate data entry into MBC and PSS databases.
• Regularly review MHPSS monitoring and database tools to ensure they remain relevant, practical, and user-friendly, while
• streamlining data collection processes and minimizing duplicate reporting requirements.
• Produce internal monthly activity reports, including quantitative and qualitative analysis of MBC and PSS Corner activities, achievements, challenges, and recommendations.
• Contribute to external stakeholder reports (donors, authorities).
• Contribute to field assessment launched by the PM, ensuring that the MHPSS data are accurate, update and reflect the needs from the field.
• Analyze the produced data to suggest evolutions of the MHPSS intervention’s strategy.

4.    Staff capacity strengthening and technical support

• Identify needs of MBC nurses, psychologists, PSS facilitators, and health and nutrition staff, and report them to the MHPSS Program Manager.
• With the support and validation of the MHPSS Program Manager, mentoring sessions, and on-the-job coaching for MBC and PSS staff.
• Provide MHPSS-related capacity-building support to Health and Nutrition teams.
• Conduct regular coordination meetings with MBC and PSS staff to discuss challenges, share lessons learned, and strengthen collaboration across departments.

5.    Coordination, representation and referral management

• Regularly communicate with the MHPSS Program Manager regarding program implementation, operational challenges, staff support needs, and beneficiary concerns.
• Report complex cases and seek technical guidance, particularly for cases requiring specialized mental health care or external referrals.
• Participate in internal meetings at field level as required.
• Represent the MHPSS component in relevant technical working groups, cluster meetings, and coordination forums when requested by the MHPSS Program Manager.
• Prepare and regularly update the mapping of MHPSS actors in the West Coast

6.    Communication and visibility

• Ensure the donor and PUI visibility in MBC and PSS Corner activities within Stabilization Centers and Health Facilities through appropriate communication materials.
• Design IEC material to support MHPSS activities
• Promote awareness of all psychosocial support services among beneficiaries, caregivers, and the community.
• Foster understanding of the MBC and PSS Corner approaches among beneficiaries, health and nutrition teams, and relevant stakeholders.
• Support effective communication about psychosocial activities to enhance participation, engagement, and integration with other services.

Humanitarian Principles

• Ensure that all PSS activities, including Mother and Baby Corners and PSS Corners, adhere to Protection Principles, including Do No Harm, safety, and the dignity of affected people at all times
• Ensure that MBC and PSS Corner services comply with humanitarian standards, IASC recommendations for MHPSS interventions, and respect PU-AMI’s MHPSS Intervention Framework.
• Promote an environment where beneficiaries feel safe, respected, and supported, and ensure that all staff are aware of and implement protection and ethical standards in their work.

Other duties

• Conduct all actions with high level of professionalism and respecting PUI and psychologists code of ethics
• Be an active and responsible member of the team
• Support the MHPSS manager at coordination when needed
• Mainstream of protection principles and standards throughout all actions;
• Ensure high level of confidentiality and ethics throughout the actions;
• Ensure PU-AMI MHPSS guidelines are followed and clinical & quality standards are met;
• Ensure internal PU-AMI Code of Conduct is respected at all times.

The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.

Team Management

• Under the direct management of: Health and Nutrition Program Manager
• Under the technical supervision of: MHPSS Manager

LANGUAGES    

• Fluent in English and Arabic, (speaking/reading/writing)    

SOFTWARE

Pack Office    

• Excellent knowledge of the MS office software including Word, Excel, Power Point, Outlook.    

Required Personal Characteristics (fitting into the team, suitability for the job and assignment)

• Good human relations and diplomacy
• Empathy, good listening skills, patience
• Communication skills ( verbal & written)
• Ability to work under pressure
• Strong motivation to help people in need
• Ability to adapt or change priorities according to the changing situation
• Well organized and able to manage stress and pressure    Ability to work independently
• Ease with babies and infants
• Ability to remain impartial and neutral
• Ability to follow the timelines

Other: Attraction for psychosocial support sector and intervention, desire to learn, creativity
 
This job description may be subject to modifications in the future, depending on the evolution of the activities. These modifications will then be defined and discussed between the employee and PU- AMI.

How to Apply

If you meet the qualifications and skills outlined for this position, please submit a one-page cover letter, CV in English, and copies of relevant diplomas, and certificates by email to hod.recruitement@premiere-urgence-yem.org no later than Monday, 10th August 2026.

Note: Any application without submitting required certificates and documents will not be considered

Please use the email subject line: PSS OFFICER - First & Last Name

• Only complete applications that meet the minimum requirements will be considered. Please don’t apply unless you meet the minimum requirements.
• Only shortlisted candidates will be contacted.
• Kindly avoid sending files via external links or cloud services, as these cannot be accessed.