Job Description
Information Management Officer – Consortium
(Yemen – Sana’a)
Who are we?
The Danish Refugee Council
assists refugees and internally displaced persons across the globe: we provide
emergency aid, fight for their rights, and strengthen their opportunity for a
brighter future. We work in conflict-affected areas, along the displacement
routes, and in the countries where refugees settle. In cooperation with local
communities, we strive for responsible and sustainable solutions. We work
toward successful integration and – whenever possible – for the fulfillment of
the wish to return home.
The Danish Refugee Council
was founded in Denmark in 1956, and has since grown to become an international
humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our
vision is a dignified life for all displaced.
All of our efforts are
based on our value compass: humanity, respect, independence and neutrality,
participation, and honesty and transparency.
About the role
Overall purpose of the role: The IM Officer plays a key role within the
CCY, with primary responsibility for managing information systems and working
closely with the MEAL team within the CCY Consortium Management Unit. The
position ensures effective data collection, management, analysis, and reporting
to support evidence-based decision-making and strengthen programmatic
coordination.
Responsibilities:
Data Collection, Database Management,
and Analysis
·
Develop
and continuously improve standardized data collection tools aligned with CCY’s
MPCA, referral, intake–outtake, and deduplication processes.
·
Oversee
and update the CCY Activity Info database structure, ensuring all partners use
unified, approved tools and procedures.
·
Conduct
high-quality data cleaning, validation, and processing—including the intake of
beneficiary lists through R-based tools—ensuring accuracy, completeness, and
timely consolidation.
·
Lead the
deduplication process (exact and fuzzy matching) to identify overlaps across
partners and ensure equitable, coordinated assistance.
·
Implement
strong data security and confidentiality measures to safeguard sensitive
beneficiary information, ensuring adherence to CCY data protection protocols
and donor requirements.
Information Systems Development
·
Collaborate
with CCY IM, and DRC IT to strengthen and optimize information management
systems used by the consortium.
·
Identify
opportunities to enhance interoperability between partner systems and CCY
platforms, improving referral, tracking, and reporting workflows.
·
Design or
adapt digital tools that streamline data intake, verification, deduplication,
and reporting, ensuring they remain user-friendly for partners.
·
Support
consortium-wide initiatives aimed at harmonizing data standards, documentation,
and IM practices across agencies.
Reporting, Visualization, and Communication
·
Produce
accurate, timely, and visually clear dashboards (Power BI) and analytical
reports that track partner performance, coverage, transfer values, shocks, and
compliance with CCY guidance.
·
Present
data-driven insights to internal and external stakeholders to support
coordination, planning, and advocacy.
·
Maintain
continuous communication with partner IM/MEAL teams, ensuring smooth reporting,
troubleshooting, and follow-up on data issues and referrals.
·
Support
the preparation of donor-facing information products, including monthly
updates, presentations, and verification reports.
Capacity Building and Partner Support
·
Co-Lead
training sessions for partners on CCY tools, Activity Info reporting,
deduplication procedures, data quality standards, PDM tools, and referral
workflows.
·
Provide
ongoing technical support to partners, ensuring consistent application of CCY
methodologies and data collection standards.
·
Promote a
culture of strong information management within CCY and among partners by
strengthening staff capacity in data literacy, analysis, and IM best practices.
·
Stay
updated on emerging IM trends, tools, and technologies and share relevant
knowledge with the consortium.
Other
·
Perform any other duties assigned by the
supervisor or requested by the CCY IM/MEAL teams to support effective
coordination and implementation of consortium activities.
Experience
and technical competencies: (include years of experience)
·
Strong
working capacity using R-studio or Python is desired for this position.
Candidates with similar expertise will be prioritized
·
A
minimum of three years of experience working with a NNGO, INGO, or UN agency or
similar experience.
·
Excellent
report writing skills including editing the work of others Strong communication
and analytical skills.
·
Experience
coordinating with diverse teams and providing technical guidance and training;
·
Able
to manage high workload and deadlines in an efficient and timely manner;
·
Able
to manage stress and be flexible.
Education:
·
Bachelor degree in
computer science, information technology, or related field.
Languages:
·
Proficiency in
spoken and written English and Arabic is essential.
All DRC roles require the post-holder
to master DRC’s core competencies:
·
Striving for excellence: Focusing on reaching results while ensuring efficient processes.
·
Collaborating: Involving
relevant parties and encouraging feedback.
·
Taking the lead: Taking ownership and initiative while aiming for innovation.
·
Communicating: Listening and speaking effectively and honestly.
·
Demonstrating integrity: Upholding and promoting the highest standards of ethical and
professional conduct in relation to DRC’s values and Code of Conduct, including
safeguarding against sexual exploitation, abuse and harassment.
Key stakeholders:
(internal and external)
·
IM Specialist
·
Chief of Party- CCY
·
MEAL Specialist
·
IM & MEAL Officers-
·
CCY Grants Management
Specialist/ Officer -CCY
·
MEAL Managers/officers/other
MEAL focal from partner agencies
We offer.
Contract length: July 31, 2026
Position Band: This position
will be placed in the non-Management (H1) band.
Start date: ASAP
Duty station: Sana’a
Salary and conditions will be in
accordance with Danish Refugee Council’s National Terms of Employment.
How to Apply
Application process
Interested?
Then apply for this
position by clicking on the apply button.
All applicants must send a cover letter
and an updated CV (no longer than four pages). Both must be in the same
language as this vacancy note. CV only applications
will not be considered.
Applications
close on 10 December
2025 the
written test /interviews are expected to take place, maximum
two weeks after the closing date.
Please note that applications sent
directly to the email will not be considered.