1. الرئيسية
  2. الوظائف
  3. Protection Officer
Protection Officer

Job Description

HUMAN ACCESS announces the following vacancy:

Job Title: Protection Officer

Required number: one

Location: Kharaz camp/ Lahj Governorate

Contract duration: 12 months

Deadline:  12:00 pm on Friday, January 23, 2025

Job Specialization:

  • Provide protection assistances for the vulnerable refugees and Asylum seekers with an appropriate response according to the available capabilities and provide the technical support for the staff including Al Ghaith initiative.

Background

  • Human Access for Partnership and Development (HUMAN ACCESS) is a non-governmental, independent, non-profit, humanitarian, developmental, charitable, voluntary, and community-based organization. It was established in March 1990 by an elite of volunteers and social personalities as a voluntary non-governmental organization that implements its programs, projects, and services according to periodic plans, a deliberate and renewed strategy, and a method of work based on the scientific methodology to be an effective link between donors and beneficiaries. Human Access is UNHCR’s implementing partner in Marib and Aden and other cities. HUMAN ACCESS is characterized by a strong and renewed relationship with development partners at home and abroad, and it has joint efforts with official and popular authorities. It is also distinguished by a tangible presence in many charitable and humanitarian events and activities. During its period of operation, which extends for about three decades, the association obtained several memberships in various organizations and bodies.
  • The association is a member of the Department of Public Information for the Non-Governmental Organizations of the United Nations (DPI-NGO), a member of the Arab Union for Voluntary Work, and an active and accredited partner to various international organizations, the most important of which are the World Food Program (WFP), the United Nations Population Fund (UNFPA), the World Health Organization (WHO), the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA), and the United Nations High Commissioner for Refugees (UNHCR).
  • HUMAN ACCESS has also obtained membership in many local, Arab and international organizations and networks working in various fields of volunteer and humanitarian work. It in addition obtained the international quality certificate ISO 9001: 2008 as a culmination of its institutional work.
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  • This project is entitled: "Enhancing protection and assistance to Refugees & asylum seeker, provision of primary and secondary school education, infrastructure and field management, livelihood activities in Kharaz and public health services' in Kharaz camp and Basateen"
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  • Safeguarding at Human Access is committed to the community members we work with and the beneficiaries we serve. As part of this commitment, Human Access has zero tolerance for violations of our Code of Conduct (Sexual Abuse of Beneficiaries and Community Members (PSEA), Child Safeguarding Policy, PSEA Misconduct Policy, Discrimination, Harassment Policy, and Anti-Fraud and Corruption).

Equal Employment Opportunity

  • Human Access is an equal-opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact. 
  • We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work.

Intended impact:

  • Enhance the access of PoC to protection mechanisms available in the country through Information campaigns and specific thematic surveys, implementation of systematic protection monitoring, through static and mobile protection monitoring or outreach teams and referral for protection services
  • Provide direct assistance to vulnerable PoC through a comprehensive case management package for PwSN, SGBV, CP case workers, and legal officer if needed.
  • Identification and issuance of vulnerable refugees and asylum seekers for cash grant support.
  • With the legal officer will ensure systematic monitoring of detention centers and detention conditions to assure freedom of movement for refugees and access to juridical assistance for detainees or PoC at risk of detention
  • Livelihood opportunities for refugees who are recipients of cash grants: promote self-reliance of PoC by facilitating the enrolment of refugees into long-term and short-term formal technical and vocational training for refugee youth, and providing soft skill sessions for SGBV survivors and PwSN aimed at greater community (re)integration and reduced vulnerability
  • Ensure to strengthen and expand community mobilization by working with refugee and asylum seeker communities to ensure refugees’ and asylum seekers’ participation and community-based approach
  • Increase level and quality of civil registration and civil status documentation of PoC
  • Enhance refugees’ access to durable solutions, to exercise their right return through assisted spontaneous return (ASR)

General purpose of the position

The main activities will be:

  • Training/Capacity building on case management and protection monitoring for project staff and volunteer.
  • Review/develop SOPs for case management, referral pathways and protection monitoring.
  • Support in report writing, data analysis and provide protection trend analysis.
  • Coach/support project staff in using case management and reporting tools.

Main responsibilities and tasks

  • Update SoP and formats in collaboration with UNCHR protection unit for case management and protection monitoring.
  • Capacity building for the staff on case management and protection monitoring for the following categories: CP/SGBV/PwSN.
  • Train and coach the key protection staff on management of community-based protection activities.
  • Develop a standard training package: basic training package (general protection, protection mainstreaming, case management principles and steps, CP, GBV, PSFA) for all project staff
  • Strengthen the project team’s capacity to meet protection and gender minimum standards.
  • Mentoring for staff on protection technical aspects and databases filling and use and adherence to data protection protocols.
  • Coach/supporting the team in using reporting and case management (BIA, BID, GBV Intake forms, etc.)
  • Tools in informed manner, aimed to increase quality and consistency of data collection and assessment; to guide the team towards enhancing the quality of the information (to prepare to use for advocacy, reporting, case assessment etc.)
  • Provide ongoing protection analysis (including aspects of conflict analysis, gender, and risk management) and lessons from project experience to inform the project manager and protection coordinator, and program coordinator and head of mission in improved program development, implementation and policy/advocacy work.
  • Support the analysis and reporting process of the collected data (both case management and protection monitoring).
  • Review Case Management lists put forward on a monthly basis for cash assistance.
  • Review case management intake forms to ensure quality & complete and monitor case follow-up systems in place post referrals (internal and external).
  • Conduct field monitoring and ensure that data protection procedures and processes are followed by Protection and other Human Access staff involved in handling confidential data.
  • Ensure review and solid rollout of hotlines services and complaint-feedback mechanism.
  • Participate in partner and technical meetings related to refugee/asylum seekers.
  • Participate in mixed migration working group and mixed cluster in South.
  • Represent HUMAN ACCESS with donor on specific protection programming related issues.
  • Support Activities Coordinator (AC) in weekly/monthly/tracking report production for UNHCR
  • Support the AC/Report officer in the supervision of the monthly uploading of activity info data set – randomly cross-check the data
  • Support AC in the delivery of quarterly progress reports
  • Draft and edit protection trend analysis based on data coming from project activity implementation (every 6 months – mid-year and end of the year)

Required profile and experience

Education

  • BA in social sciences, law or related field

Professional Experience

  • Minimum 3 years of relevant working experience in protection programming, including for refugees
  • Prior experience working with UNHCR funded projects is preferable.
  • Demonstrated experience in staff coaching and training
  • Strong experience with case management
  • Experience in protection monitoring is an asset
  • Prior experience in working in a complex emergency setting.
  • Strong experience in working with community-based protection mechanism.

Professional Requirements

  • Good knowledge of MS Office (Word, Excel, Outlook) and other relevant software
  • Experienced in working with SMART tools (ODK and/or Kobo)

Languages

  • Excellent written and spoken English
  • Arabic would be asset (read and write)

Personal Requirements

  • Excellent analytical skills, observation and analysis capacity
  • Able to ensure quick quality delivery in stressful environment
  • Very strong interpersonal skills: strong communication and diplomatic skills
  • Practical and problem-solver
  • Excellent ability to establish interpersonal relations and good negotiation skills
  • Strong team spirit, comfortable in a multi-cultural environment
  • Strategic vision and planning
  • Teamwork
  • Ability to work and adapt in different environments
  • Readiness to commit and adhere to the values, mission and vision of HUMAN ACCESS

Job-related conditions

- Willingness to work full-time and staying in the camp from Sunday -Thursday.

-  The applicant must not have been convicted of any previous convictions related to exploitation, abuse, sexual harassment, fraud, corruption or conflict of interest.

How to Apply

Notes:

  • Anyone who does not meet the minimum specifications and conditions will be excluded
  • There is no cost involved with applying for positions with Human Access. Any solicitation of job application costs should be regarded as fraudulent.
  • Click here to fill out the application form.